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Returns & Refund Policy
At Nestora, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.
Returns We accept returns within 14 days of delivery. Items must be unused, in their original packaging, and in the same condition as received.
To initiate a return, please contact us at m23631527@gmail.com with your order number and reason for return.
Non-Returnable Items The following items cannot be returned:
- Opened beauty and personal care products
- Final sale or clearance items
- Customized or personalized products
Refunds Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 7–10 business days.
Exchanges We only replace items if they are defective or damaged. Contact us at to m23631527@gmail.com arrange an exchange.
Shipping Costs Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Contact Us For any questions regarding your return, please reach out to us at m23631527@gmail.com or visit our store at nestora.space.